Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
You must be a very approachable person for effective management of the team. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
If you are new to being a manager, you will often make mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
One of the mistakes you might do, especially if you were previously a sales person is telling your team what to do. You could be aiming at directing them in the way that you think is the best for the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Rather, creating a sales team, you will be cloning yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. A the team that has unique solutions to the same problem would function better. There are various styles that can be used to effectively manage your team. Each style should be used at its right time and place.
Consultative approach is one of the approaches you can use when faced with a challenge. Ask your team. Do no tell them. See what their views about a situation, customer or account are. You should understand how your team want to have their problems solved and how they want you to help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. In most cases, the team member will at first fail to respond to your way of management if your predecessor was only giving directions. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.